Terms & Conditions

Terms & Conditions

These terms and conditions and the web-based booking form constitute the entire Agreement concerning the provision of an airport transfer service (“Service”) between you and EZ Ride Thailand. Completion of the booking form and use of the Service indicates your unconditional acceptance of the terms and conditions set out in this Agreement.


You must allow sufficient time when booking your taxi to allow for flight check-in times required by your airline and for any possible delays caused by traffic conditions. EZ Ride Thailand shall not be responsible for any delay caused by your failure to allow enough time to reach your destination or if the passengers are not ready for collection at booked time.

You must order a suitable car size for the number of passengers and luggage. EZ Ride Thailand cannot guarantee to carry all types and amounts of luggage. Please note that a child, no matter what age, counts as one passenger.

Prices & Payment

EZ Ride Thailand may amend the quotation if there is any material change to the original itinerary, the number of passengers, or the type or size of vehicle required.

After accepting these terms, you will receive confirmation of your booking by email. Please check your booking confirmation carefully and inform EZ Ride Thailand promptly of any errors. EZ Ride Thailand shall not be responsible for any delays caused or costs arising from your failure to provide EZ Ride Thailand with correct information.

Payment to be made, in cash, to your driver once you arrive at your destination.


You shall be responsible for the behaviour of all the passengers in the car during the journey. You will be charged 500 THB to cover cleaning costs in the unlikely event of the vehicle being soiled by any passenger.

Smoking in the cars is not permitted. Eating / Drinking may be permitted based on drivers discretion.

All children travelling during the journey should be restrained in a manner appropriate to their age, weight and height. Suitable child seats should wherever possible be supplied and fitted by the child’s parents.

EZ Ride Thailand will not carry more passengers than its insurance or licensing allows.


If you need to cancel your booking, please contact EZ Ride Thailand 24 hours before the pick up time.